FAQs

— PRIVACY POLICY —

1. Introduction

Brain Development Study Centre is committed to protecting your privacy and ensuring secure handling of personal data. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

a) User Information

Name, phone number, email
Address and demographic details

b) Device Information

IP address
Device type, OS, browser

c) Cookies & Tracking

Website usage data
Session tracking

d) Message Data

WhatsApp and RCS communication logs
Interaction history

3. Purpose of Data Collection

We collect data to:

Provide educational services
Send updates and notifications
Improve user experience
Ensure compliance with legal obligations

4. Consent for WhatsApp & RCS Data Processing

By opting in:

You consent to receive messages
You agree to data processing via Meta and telecom providers
You can opt out anytime

5. Legal Basis for Processing

We process data based on:

User consent
Contractual necessity
Legal compliance
Legitimate business interests

6. How We Use Collected Data

Your data is used for:

Service delivery
Communication via WhatsApp/RCS
Customer support
Analytics and improvements

7. Data Retention & Deletion

Data is retained only as long as necessary
Users may request deletion
Some data may be retained for legal compliance

8. Data Sharing with Third Parties

We may share data with:

Meta (WhatsApp Business API)
Google (analytics, cloud services)
Telecom operators (RCS delivery)

We ensure all partners follow strict data protection standards.

9. Security Measures & Encryption

We implement:

Encryption for data transmission
Secure servers and firewalls
Access controls

However, no system is 100% secure.

10. Cookies & Tracking Technologies

We use cookies to:

Improve functionality
Analyze traffic
Personalize experience

Users can disable cookies via browser settings.

11. Data Transfer & Storage (India-based)

Data is primarily stored in India, but may be processed globally through service providers compliant with data protection laws.

12. User Rights

You have the right to:

Access your data
Correct inaccuracies
Request deletion
Withdraw consent

Requests can be made via contact details below.

13. Policy for Children

We do not knowingly collect data from children under 18 without parental consent.

14. Updates to Privacy Policy

We may update this policy periodically. Changes will be posted on our platform.

15. Governing Law (India)

This Privacy Policy is governed by Indian laws, with jurisdiction in Raigad, Maharashtra.

16. Contact Information

Brain Development Study Centre
Address: Sector No. 19, Road No. 10, New Panvel, Raigad – 410286
Phone: 9969032538